Privacy Policy

Privacy Policy — Eco Cleaning NYC

Eco Cleaning NYC 

  • Website: https://ecocleaning-nyc.com/ 
  • Email: hello@ecocleaning-nyc.com 
  • Phone: (929) 531-6264 
  • Effective Date: 01/01/2026
  • Last Updated: 05/05/2026

 

Introduction

Eco Cleaning NYC (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit https://ecocleaning-nyc.com/ (the “Website”) or interact with our services, including SMS communications.

Information We Collect

We collect information directly from you and automatically through your interaction with our Website:

  • Identifiers: Name, email address, physical address, and phone number.
  • Commercial Information: Service history, requested quotes, and scheduled cleanings.
  • Technical Data: IP address, browser type, device information, and browsing behavior.

How We Use Your Information

We use collected information for the following purposes:

  • To schedule, coordinate, and deliver cleaning services you request.
  • For internal marketing, trend analysis, and site improvement.
  • To send service confirmations, appointment reminders, and follow-up communications.
  • To respond to inquiries and provide customer support.

We do not sell, trade, or rent your personally identifiable information to any third parties. We may share information with trusted service providers who assist us in operating our website or conducting our business, provided those parties agree to keep this information confidential.

SMS Communication & Consent

By providing your phone number and opting in through our Website forms, you consent to receive SMS messages from Eco Cleaning NYC for appointment reminders, service updates, and promotional offers.

  • No Sharing of SMS Data: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • Opt-Out: You may opt out of SMS communications at any time by replying “STOP”.
  • Support: For help, reply “HELP” or contact us at hello@ecocleaning-nyc.com.
  • Message Frequency: Message frequency may vary. Message and data rates may apply.
  • Age Requirement: You must be at least 18 years of age to opt in to our SMS program.

Cookies and Tracking Technologies

Our Website uses cookies, web beacons, and similar tracking technologies to enhance user experience and analyze traffic.

  • Usage: We use cookies for site functionality, performance analysis (Google Analytics), and security.
  • Control: You can manage cookies via your browser settings. Declining cookies may limit certain site functionality.

Data Security Practices

We implement industry-standard security measures to protect your data:

  • Encryption: We use SSL/TLS encryption for all data transmitted through our Website.
  • Access Control: Access to personal data is strictly limited to authorized personnel who need it for scheduling or billing.
  • Secure Storage: We use password-protected, secure third-party platforms to store customer records.

Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to personal information.

Non-Sharing Clause

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Third-Party Sites

This policy only addresses our activities from our servers. Other sites, including those we link to, may have their own privacy policies, which we do not control and are not addressed by this policy.

Review and Removal of Your Data

You may request access to, correction of, or deletion of your personally identifiable information at any time by contacting us at hello@ecocleaning-nyc.com or (929) 531-6264. We will respond to your request within thirty (30) days.

Legal Disclosure

We reserve the right to disclose your personally identifiable information as required by law, or when we believe disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

Contact Information

Eco Cleaning NYC