Since launching in 2016, Eco Cleaning NYC has grown from a small team with a big vision to one of New York City’s most trusted cleaning service providers. Our founder recognized the need for professional cleaning that doesn’t compromise environmental responsibility or service quality.
Our Growth Timeline:
2016 – Founded with mission to bring eco-friendly cleaning to NYC homes and businesses
2017-2019 – Expanded service coverage across all five boroughs, building reputation through exceptional results
2020-2021 – Adapted protocols during pandemic, earning trust of healthcare facilities and essential businesses
2022-2023 – Reached milestone of 20,534 properties cleaned and 15,000 satisfied clients
2024 – Nearly half of all new clients now come through referrals from existing ones
What started as a commitment to cleaner homes has evolved into a comprehensive service that protects both your space and our planet. Every property we clean reinforces our belief that professional results and environmental stewardship go hand in hand.
Alex Sonier has spent 15 years in professional cleaning and has run Eco Cleaning NYC since 2016. As head trainer he writes the training himself and sets the quality standards every crew is checked against.
His work covers deep cleaning methodology, plant-based chemistry and professional equipment, including steam generators and extraction systems. He still reviews jobs personally — the 50-point check that closes every visit is his.
Alex coordinates our daily operations, ensuring seamless scheduling, quality control, and client communication. With a focus on systematic excellence, Alex manages our technology integration—from Jobber task management to our comprehensive 50-point quality checklist—making sure every cleaning meets our rigorous standards.
Under Alex’s leadership, our average response time is just 10 minutes during business hours, and our Net Promoter Score of +81 reflects the exceptional client relationships we build.
Our Team Composition:
4+ years in NYC cleaning industry
– Coordinates 20+ weekly residential & commercial cleanings
– Implements 50-point quality checklist across all jobs
– Manages staff training in eco-friendly protocols
– Every job closes with a 50-point check and photo documentation, so problems are caught before the client sees them
5 years of expr
– Lead Cleaning Technician
– Professional Surface Care
– Safe Product Application
– Quality Result Delivery
4 years in eco-friendly cleaning services
– Expert in move-in/move-out & post-construction cleaning
– Trained in green chemistry and full PPE protocol: respirators, nitrile gloves, eye protection, shoe covers, uniforms laundered after every shift
– Specializes in allergen removal & pet stain treatment
– Serves Manhattan, Brooklyn & Queens
Our commitment to New York City extends beyond commercial services. We believe in using our skills and resources to support the communities that have supported us.
Active Community Programs:
Park & Public Space Cleaning Regular volunteer cleaning of parks and squares in underserved NYC neighborhoods, helping maintain safe and welcoming public spaces.
Homeless Shelter Support Free professional cleaning services for local homeless shelters, ensuring clean, dignified environments for those in need.
Disability Services Partnership Supporting public centers serving people with disabilities through donated cleaning services and maintenance assistance.
Environmental Preservation Active participation in Staten Island river and pond cleaning programs, contributing to regional environmental health.
These initiatives reflect our core values: professional excellence combined with genuine care for our city’s wellbeing. Every volunteer hour strengthens our connection to NYC and reminds us why we do what we do.
Three things. We have cleaned more than 20,500 properties since 2016, so almost nothing is new to us. Our technicians are trained in-house by our CEO rather than hired job to job. And every visit ends with a 50-point check and photos, backed by a guarantee with an actual procedure: report within 24 hours, free re-clean within 48, refund if that does not fix it.
They are plant-based, with no phosphates, chlorine or synthetic fragrances, and there is a fragrance-free hypoallergenic option for sensitive households. Our low-moisture methods use about 70% less water and about 60% less cleaning chemistry by volume than traditional extraction, by our measurements. Safety Data Sheets for everything we use are available on request.
In-house, by Alex Sonier, our CEO and head trainer, who has 15 years in the trade. Training covers fabric and fiber identification, moisture and temperature control, deep cleaning of upholstery, carpet and bathrooms, professional equipment including steam generators and extraction systems, plant-based chemistry, and the PPE protocol every technician works in.
Our 100% satisfaction guarantee includes 24-hour reporting window, free re-clean of specific areas within 48 hours, and full refund option if not satisfied after re-clean. Average resolution time is 1-3 business days. Damage caused during a visit is covered separately by our compensation policy, with an inspection and a written resolution.
Our average response time is 10 minutes during business hours. We coordinate scheduling through integrated Jobber and Google Calendar systems for same-day or next-day service availability in most cases.
Yes — restaurants, offices, retail, medical practices and buildings under property management, alongside residential work. Commercial jobs run after hours where needed, with agreed access procedures and timestamped check-in and check-out on every visit.
Through our 7-step quality control workflow including personalized checklists, 50-point post-cleaning verification, photo documentation, and follow-up confirmation calls. Our 90% permanent staff retention ensures the same trained professionals serve you consistently.
