Since launching in 2016, Eco Cleaning NYC has grown from a small team with a big vision to one of New York City’s most trusted cleaning service providers. Our founder recognized the need for professional cleaning that doesn’t compromise environmental responsibility or service quality.
Our Growth Timeline:
2016 – Founded with mission to bring eco-friendly cleaning to NYC homes and businesses
2017-2019 – Expanded service coverage across all five boroughs, building reputation through exceptional results
2020-2021 – Adapted protocols during pandemic, earning trust of healthcare facilities and essential businesses
2022-2023 – Reached milestone of 20,534 properties cleaned and 15,000 satisfied clients
2024 – Earned Thumbtack Top Pro status for second consecutive year, maintained 4.9 Google rating with 380+ verified reviews
What started as a commitment to cleaner homes has evolved into a comprehensive service that protects both your space and our planet. Every property we clean reinforces our belief that professional results and environmental stewardship go hand in hand.
With 15 years of experience in the professional cleaning industry, Michael leads our team with certifications from both the Institute of Inspection Cleaning and Restoration Certification (IICRC) and Green Seal programs. As our head trainer, Michael personally develops quality standards and oversees training protocols that ensure every team member delivers exceptional results.
His expertise spans deep cleaning methodologies, eco-friendly chemistry applications, and advanced equipment operation including professional steam generators. Michael’s commitment to continuous improvement drives our industry-leading 94% first-time quality rate.
Alex coordinates our daily operations, ensuring seamless scheduling, quality control, and client communication. With a focus on systematic excellence, Alex manages our technology integration—from Jobber task management to our comprehensive 50-point quality checklist—making sure every cleaning meets our rigorous standards.
Under Alex’s leadership, our average response time is just 10 minutes during business hours, and our Net Promoter Score of +81 reflects the exceptional client relationships we build.
Our Team Composition:
4+ years in NYC cleaning industry
– Coordinates 20+ weekly residential & commercial cleanings
– Implements 50-point quality checklist across all jobs
– Manages staff training in eco-friendly protocols
– Reduced service complaints by maintaining 94% first-time satisfaction rate
5 years of expr
– Lead Cleaning Technician
– Professional Surface Care
– Safe Product Application
– Quality Result Delivery
4 years in eco-friendly cleaning services
– Expert in move-in/move-out & post-construction cleaning
– Trained in green chemistry protocols & OSHA safety standards
– Specializes in allergen removal & pet stain treatment
– Serves Manhattan, Brooklyn & Queens
Our commitment to New York City extends beyond commercial services. We believe in using our skills and resources to support the communities that have supported us.
Active Community Programs:
Park & Public Space Cleaning Regular volunteer cleaning of parks and squares in underserved NYC neighborhoods, helping maintain safe and welcoming public spaces.
Homeless Shelter Support Free professional cleaning services for local homeless shelters, ensuring clean, dignified environments for those in need.
Disability Services Partnership Supporting public centers serving people with disabilities through donated cleaning services and maintenance assistance.
Environmental Preservation Active participation in Staten Island river and pond cleaning programs, contributing to regional environmental health.
These initiatives reflect our core values: professional excellence combined with genuine care for our city’s wellbeing. Every volunteer hour strengthens our connection to NYC and reminds us why we do what we do.
We combine verifiable experience—20,534 properties cleaned since 2016 - with IICRC-certified expertise and measurable environmental impact. Our 94% first-time quality rate and 4.9 Google rating from 380+ verified reviews reflect consistent excellence backed by our 100% satisfaction guarantee.
Yes, with measurable proof. We exclusively use EPA Safer Choice and Green Seal certified products, achieving 60% reduction in chemical usage and 70% less water consumption compared to traditional methods. All Safety Data Sheets available upon request—we're completely transparent about every product we use.
Absolutely. Our CEO Alex Sonier holds IICRC and Green Seal certifications with 15 years industry experience. We maintain Certificate of Liability Insurance (COI), full NYC business licensing, OSHA compliance certification, and bonded professionals. All required documentation available before service.
Our 100% satisfaction guarantee includes 24-hour reporting window, free re-clean of specific areas within 48 hours, and full refund option if not satisfied after re-clean. Average resolution time is 1-3 business days. This guarantee is backed by our 94% first-time quality rate.
Our average response time is 10 minutes during business hours. We coordinate scheduling through integrated Jobber and Google Calendar systems for same-day or next-day service availability in most cases.
Yes. We serve both residential properties and commercial facilities including restaurants, offices, and healthcare facilities. We maintain OSHA compliance certification and can provide W-9 documentation for corporate partnerships.
Through our 7-step quality control workflow including personalized checklists, 50-point post-cleaning verification, photo documentation, and follow-up confirmation calls. Our 90% permanent staff retention ensures the same trained professionals serve you consistently.
