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FAQ

Are your cleaning solutions safe for my home, family and pets?
Absolutely.  Our non toxic gentle cleaning solution deep cleans your carpet while being friendly to our environment.  We take great pride In being  an Eco- Friendly  Company.

 

 

How long will my carpet take to dry?
After our Ultra Clean service, carpets are left just slightly damp to the touch. Most carpets usually dry in 4-5 hours. However  any  areas that require additional cleaning or preconditioning may take longer to dry. If drying time is a concern, we  can take  special steps to try to speed this process  up for you. You  are  able to walk on the carpet right after the cleaning. However, we  recommend putting on a clean pair of slippers.

 

 

Does your cleaning include stain removal?
Yes. Our service includes treating for all spots and stains that have not dyed the fibers of your carpet. Red dye stains and pet stains are examples of stains that can dye or discolor carpets permanently. Our Service Technicians are experts at treating difficult stains.

 

 

Can you treat pet stains and pet odor issues?
Yes. Our exclusive treatments eliminate urine deposits deep in  your carpet. Our enzyme producing treatment can remove both stains and offensive odors, leaving your carpets fresh and sanitized. In severe cases, we can also treat the padding under the carpet.

 

 

Is my price based on square footage?
No. Our prices are based on rooms and mini areas. Mini Areas are defined as: hallways, bathrooms, entry ways and closets.


Does your cleaning include furniture moving?
Our  service  includes  moving  basic  furniture. This includes: Sofa’s, loveseats, chairs, tables. All  furniture is  placed on protective pads after the cleaning. With  larger items that can not be moved, we can clean right up against the items without touching it. So, there will be no borders where we did and did not clean.  If  possible  we  do  ask  that you remove any breakables from these items before our arrival.

 

 

What do I have to do in preparation of my service?
We typically ask 3 things from our clients:

 

     • Open the blinds and curtains in the rooms to be cleaned so we get as much light on the carpet as possible.
     • Remove breakables from the furniture we will be moving.
     • Turn ceiling fans on to encourage fast drying times.
 

 


Why is your service better then the other national companies?
Our exclusive 5 Step  service includes separate  steps  for Preconditioning, Stain Treating and  Deep Extraction Rinsing. This Ultra Clean procedure gives you the deepest clean possible with   no residues left in the carpet after cleaning.

Our company also has strict requirements of the techs that represent our company. These are   all  seasoned  professionals  who actually  have a  stake in  their local branch. Because of this partnership arrangement with our service techs , you can be  assured to  get a service that will surpass your expectations.

 

 

 

What is Easy Pay?   
Our  exclusive  Easy Pay  program allows  you to pay for your service in 2 payments over a 30 day period, at no extra charge!  When placing your order , ask our friendly staff for Easy Pay  instructions.

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(917) 609-1706

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