Are your cleaning solutions safe for my home, family and pets?
Absolutely. Our non toxic gentle cleaning solution deep cleans your carpet while being friendly to our environment. We take great pride In being an Eco- Friendly Company.
How long will my carpet take to dry?
After our Ultra Clean service, carpets are left just slightly damp to the touch. Most carpets usually dry in 4-5 hours. However any areas that require additional cleaning or preconditioning may take longer to dry. If drying time is a concern, we can take special steps to try to speed this process up for you. You are able to walk on the carpet right after the cleaning. However, we recommend putting on a clean pair of slippers.
Does your cleaning include stain removal?
Yes. Our service includes treating for all spots and stains that have not dyed the fibers of your carpet. Red dye stains and pet stains are examples of stains that can dye or discolor carpets permanently. Our Service Technicians are experts at treating difficult stains.
Can you treat pet stains and pet odor issues?
Yes. Our exclusive treatments eliminate urine deposits deep in your carpet. Our enzyme producing treatment can remove both stains and offensive odors, leaving your carpets fresh and sanitized. In severe cases, we can also treat the padding under the carpet.
Is my price based on square footage?
No. Our prices are based on rooms and mini areas. Mini Areas are defined as: hallways, bathrooms, entry ways and closets.
Does your cleaning include furniture moving?
Our service includes moving basic furniture. This includes: Sofa’s, loveseats, chairs, tables. All furniture is placed on protective pads after the cleaning. With larger items that can not be moved, we can clean right up against the items without touching it. So, there will be no borders where we did and did not clean. If possible we do ask that you remove any breakables from these items before our arrival.
What do I have to do in preparation of my service?
We typically ask 3 things from our clients:
|•||Open the blinds and curtains in the rooms to be cleaned so we get as much light on the carpet as possible.|
|•||Remove breakables from the furniture we will be moving.|
|•||Turn ceiling fans on to encourage fast drying times.
Why is your service better then the other national companies?
Our exclusive 5 Step service includes separate steps for Preconditioning, Stain Treating and Deep Extraction Rinsing. This Ultra Clean procedure gives you the deepest clean possible with no residues left in the carpet after cleaning.
Our company also has strict requirements of the techs that represent our company. These are all seasoned professionals who actually have a stake in their local branch. Because of this partnership arrangement with our service techs , you can be assured to get a service that will surpass your expectations.
What is Easy Pay?
Our exclusive Easy Pay program allows you to pay for your service in 2 payments over a 30 day period, at no extra charge! When placing your order , ask our friendly staff for Easy Pay instructions.